Help in a difficult time
Handling large sums of money is always difficult, however at a time of vulnerability and charged emotions, it is even harder.
Fortunately for Carol, Andy was there to help explain the steps required, help release the money and to make sure the money was invested and spent wisely.
Prior to her husband passing, Carol didn’t have a lot of experience with major financial decisions. Only accompanying her husband when the bank wanted to see her. Therefore, it was important that Andy let Carol know she could trust him.
After their first meeting, Andy produced a financial plan for Carol that would help ensure the money was spent and invested wisely. As Carol hadn’t worked with a financial planner before, it was important that Andy was on hand at any time to answer any questions that may pop up. This is why he was always available down the other end of a phone.
Andy explained to Carol that the money sitting in pension pots was going to waste, as they were not gathering any interest or accumulative wealth. He helped answer her questions of “where do I go?” and “how do I move forward?”, explaining the steps that will be taken throughout the process.