Ingrid Happel

Business Service Coordinator


Ingrid is our Business Service Manager and has been with us for more than five years, as well as having 25 years’ experience working with clients in the Netherlands.

Her main responsibilities are liaising with clients, providers and third parties to ensure they get the best service within the required time frame. Ingrid is also in charge of collating and maintaining accurate and confidential client documentation, as well as making sure files are within the FCA requirements.


After a long career working for the Dutch equivalent of the Crown Prosecution Service and local authorities, Ingrid decided to make a change and move to the UK with her husband.

Ingrid loves nature and likes travelling to remote and quiet places. She also has keen interests in photography, birdwatching, reading and cooking.

Ingrid in the spotlight